Absolutely! The system will recognize mobile numbers whether or not they are prefixed with a (1), but if the numbers have a 1 they should ALL begin with...

If you opt someone out from the message inbox OR from the contact details page it will NOT send them a message, only mark them as opted out in the system.

Click the send TCPA Invite button from the Contacts table. Then select Send to Imported File and click the Choose File button.   It will s...

  Step 1. From within the account in question, go to Contacts > View Contacts> Search for the contact's number > then Click the Edit button. ...

Under NO CIRCUMSTANCES are any users or political groups allowed to import numbers and begin text campaigns unless proof of consent is submitted to suppor...

When a customer opts out of a campaign by replying with a recognized stop command such as "STOP", "QUIT", "CANCEL", "UNSU...

When importing a list of phone numbers, we always recommend that the file be cleaned up FIRST. The easiest way to do this is to open the file in EXCEL or a ...

There are a number of reasons why a contact may not receive a message and a few different things you can do to troubleshoot the issue. First you MUST ha...

The webform wizard is designed to have custom height and width settings. For this reason the size of images will depend on where the webform will be placed ...

A phone number that is listed for a contact cannot be changed. The contact will need to opt-in with their new number. Once they do, the new number can start...