There are two places to look in the system to see how many coupons were issued for a particular offer.  To easily see how many coupons were issued for a...

Our upstream partners have confirmed that the receiving number is a prepaid mobile with insufficient funds, a postpaid number, or a subscriber that opted ou...

The Mobile Summary report will show you a breakdown of opt-in sources for the entire account, including the number of contacts that joined with a kiosk or k...

"Gateway Errors" occur when messages sent from our system encounter issues passing through to our aggregators (ex: The remote server returned a...

Exporting an account's database will always produce a CSV file with all contacts, regardless of opt-in status or campaign association. Follow the instru...