Reports

Which report shows how many contacts joined with a webform?
The Mobile Summary report will show you a break down of opt-in sources for the entire account, including the number of contacts that joined with a webform....
Wed, 30 Oct, 2024 at 4:16 PM
Which report can I use to see who joined or checked-in on a kiosk during a particular time frame?
The Kiosk Submission Log  The Kiosk Submission Log displays a list of all mobile numbers & landlines entered into a kiosk along with the action that...
Wed, 30 Oct, 2024 at 4:22 PM
Which reports can be automated?
Automating reports is an easy way to automatically email daily, weekly, or monthly reports to yourself or to your clients. To determine which report is avai...
Wed, 30 Oct, 2024 at 4:30 PM
What is the difference between Current Total Supported Contacts and Current Keyword Opted-In Contacts in the Kiosk Summary?
To learn more about the difference between these two fields, hover over the little question mark icons within the live report. The following descriptions ar...
Wed, 30 Oct, 2024 at 4:59 PM
Why am I not receiving Automated Reports?
The most common issue for not receiving an automated report is due to spam filters on the FROM email address. To prevent the email from being blocked or mar...
Thu, 25 Feb, 2021 at 7:40 AM
What do the source IDs mean in the reports?
When certain reports are exported, there is a column labeled Source IDs. These are codes that are used internally to help our system know the source of new ...
Thu, 25 Feb, 2021 at 7:41 AM
How do I change the time format in exported Reports?
When reports are exported as CSV files, the Date/Time field may show in military time instead of Standard Time.  If this happens it is easily remedied b...
Wed, 30 Oct, 2024 at 4:39 PM
Does the system remove a number if it fails to send a message?
Yes.  The system does have a policy that will automatically delete contacts that have 3 failed message attempts within a 45 day period. But it is curren...
Wed, 30 Oct, 2024 at 4:06 PM
What does Aggregator Blastlisted mean?
The “Aggregator Blacklisted” total on the Mobile Summary report indicates:  Mobile numbers on a blocklist with the carrier/aggregator  Any mobile...
Thu, 13 Apr, 2023 at 1:09 PM
What Does Invalid Destination Mean?
It's important to keep in mind that Status Reports are provided directly from the Carriers and can have a variety of different meanings. If the destin...
Thu, 13 Apr, 2023 at 1:14 PM