Message templates allow users to easily load predefined messages to mobile campaigns, inbox messages, text broadcasts, and more. 

Note: Editing Message Templates has a User Restriction that may not be active for all log-ins.  

To Use a Message Template:

Click the TEMPLATE prompt to open the drop-down. Then, click one of the available messages and the system will insert it into the composer

To Edit or Create Message Templates:

Click the OPEN EXTERNAL PAGE icon to access the one-time message templates page.  

To Create - 

Click the NEW MESSAGE TEMPLATE button to create a new message and set it's availability. 

To Edit - 

Click the edit icon for the desired message. Once revised, be sure to click the UDPATE button to save the changes.