System Notices

SMS and MMS Messaging Incident - Verizon Wireless - 5/27/2026
System Update: May 27, 2026 Subject: SMS and MMS Messaging Incident - Verizon Wireless - 5/27/2026   Our upstream partners have identified ...
Thu, 28 May, 2026 at 7:46 AM
Kiosk Auto-Engage - "Out of Order" - 5/18/2026
System Issue: May 18, 2026 Subject: Kiosk Auto-Engage - "Out of Order"   Our engineers are currently looking into an issue with A...
Mon, 18 May, 2026 at 10:05 AM
Service Disruption - 2/16/2026
System Issue: February 16, 2026 Subject: Service Disruption   We are aware that some users are unable to access the dashboard. Our engineer...
Tue, 17 Feb, 2026 at 9:45 AM
Increased Routing Errors for SMS & MMS Messages on TFNs & 10-DLCs - 2/3/2026
System Update: February 3, 2026 Subject: Increased Routing Errors for SMS & MMS messages on TFNs & 10-DLCs Upstream TF & 10-D...
Tue, 3 Feb, 2026 at 1:12 PM
Service Disruption - 1/31/2026
System Issue: January 31, 2026 Subject: Service Disruption   Please be advised that we experienced a brief service disruption on the mornin...
Tue, 3 Feb, 2026 at 1:20 PM
Verizon Wireless Outbound Messaging Incident on TFNs & 10-DLCs - 1/21/2026
System Update: January 21, 2026 Subject: Verizon Wireless Messaging Incident for TFNs & 10-DLCs   Upstream partners are currently inves...
Fri, 30 Jan, 2026 at 12:34 PM
MMS Send Test Failures - 10/17/2025
System Update: October 17, 2025 Subject: MMS Send Test Failures   Our engineers are currently looking into issues with MMS messages sent us...
Thu, 13 Nov, 2025 at 10:57 AM
Missing Delivery Reports on Select Short Codes - 8/11/2025
System Update: August 12, 2025 Subject: Missing Delivery Reports on Select Short Codes   We are aware that some users are seeing an increas...
Tue, 12 Aug, 2025 at 1:59 PM
Toll-Free Verification - Completion Delays 5/13/2025
System Issue: May 13, 2025 Subject: Toll-Free Verification - Completion Delays   Upstream peers responsible for processing Toll-Free Verifi...
Fri, 16 May, 2025 at 1:13 PM
Intermittent Connectivity Issues - 4/7/2025
System Issue: April 7, 2025 Subject: Intermittent Connectivity Issues - 4/7/2025   At approximately 9:00 AM PT on Saturday, April 5th, we ...
Thu, 10 Apr, 2025 at 2:02 PM