System Update: September 23, 2026
Subject: AT&T MMS Incident on Toll-Free Messaging Codes
Upstream partners have reported an incident impacting delivery delays for MMS Messages to AT&T handsets on toll-free messaging codes. This issue is an off-network industry condition unrelated to the mobile platform's programming and is outside of our control. Teams are working to restore expected MMS delivery and we appreciate your patience.
We will update you as more information is made available.
Please contact support if you have any questions or concerns.
-- UPDATE -- 9/23/2026 11:45am PT
Teams continue work towards restoring expected MMS delivery and we appreciate your patience.
We will update you as more information is made available.
Please contact support if you have any questions or concerns.
-- RESOLVED -- 9/23/2026 1:03pm PT
Upstream teams have completed their work and MMS on toll-free numbers are delivering as expected to AT&T handsets.
Please contact support if you have any questions or concerns.
System Updates URL https://urlme.us/C4E6E
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