System Update: May 16, 2022
Subject: Toll-Free MMS Outbound Delivery Delays
We have received a notice from our upstream provider that they are currently investigating an issue causing delays in Toll-Free MMS message deliveries. We will provide updates as they become available.
If you have any questions, please contact support.
--UPDATE--05/16/2022 11:52 AM PT
Our upstream partners have observed message delays have shrunk.
We will continue to monitor this situation and provide updates through resolution. If you have any questions, please contact support.
--UPDATE--05/16/2022 1:52 PM PT
Our upstream partners have observed delays are decreasing along with traffic, and they’re still investigating the underlying issue.
We will provide further updates as they become available. If you have any questions, please contact support.
--UPDATE--05/16/2022 6:48 PM PT
Our upstream partners have observed the decrease in traffic has cleared the delays. They’ll continue to monitor through tomorrow to confirm stability.
We will provide further updates as they become available. If you have any questions, please contact support.
--UPDATE--05/17/2022 6:16 AM PT
Our upstream partners will continue to monitor MMS delivery throughout the day for stability.
We will provide further updates as they become available. If you have any questions, please contact support.
--UPDATE--05/17/2022 11:47 AM PT
Our upstream partners observed minor delays for MMS deliverability earlier today during peak hours, but there are currently no delays. They're still monitoring for stability.
We will provide further updates as they become available. If you have any questions, please contact support.
--RESOLVED--05/17/2022 6:25 PM PT
Our upstream partners confirmed stability with MMS deliveries and we’re considering the incident resolved
If you have any questions, please contact support.
System Updates URL https://urlme.us/C4E6E
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