System Update: July 31, 2024
Subject: Verizon Toll Free SMS Outbound Delays
Upstream partners have identified an off network carrier incident impacting outbound Toll Free SMS messages to Verizon destinations. Our partners are in direct communication with Verizon as their teams are working to resolve this issue on their network.
Updates to follow as soon as they are available.
Please contact support if you have any additional questions or concerns.
-- RESOLVED -- 8/1/2024 8:27am PT
Our upstream partners confirmed that the SMS and MMS latency on the Verizon network has been resolved. All new messages are being delivered without delay.
Please contact support if you have any additional questions or concerns.
System Updates URL https://urlme.us/C4E6E
Save it as a desktop icon on your mobile device for easy access to updates, the reseller knowledge base, and the reseller ticketing portal.