System Update: August 13, 2024
Subject: T-Mobile Message Latency
Upstream partners have identified a latency issue with SMS and MMS message delivery to T-Mobile. Both inbound and outbound messages may experience delays in being delivered. Our partners are in direct communication with T-Mobile as their teams are working to resolve this issue on their network.
Updates to follow as soon as they are available.
Please contact support if you have any additional questions or concerns.
-- UPDATE -- 8/13/2024 3:22pm PT
T-Mobile continues to experience SMS and MMS message latency on their network. Upstream partners are in direct communication with them.
Updates to follow as soon as they are available.
Please contact support if you have any additional questions or concerns.
-- UPDATE -- 8/13/2024 7:00pm PT
T-Mobile continues to experience SMS and MMS message latency on their network. Upstream partners are in direct communication with them.
Updates to follow as soon as they are available.
Please contact support if you have any additional questions or concerns.
-- RESOLVED -- 8/14/2024 3:42am PT
T-Mobile has resolved the SMS and MMS latency on their network. All impacted messages have been delivered.
Please contact support if you have any additional questions or concerns.
System Updates URL https://urlme.us/C4E6E
Save it as a desktop icon on your mobile device for easy access to updates, the reseller knowledge base, and the reseller ticketing portal.