System Update: October 17, 2025
Subject: MMS Send Test Failures
Our engineers are currently looking into issues with MMS messages sent using the broadcast schedule "Send Test" feature resulting in message failures. The issue appears to be limited to MMS only and does not affect SMS "Send Test" messages.
Until this matter is resolved, we are advising the use of "Target Lists" for sending MMS draft messages instead of the "Send Test" feature. Updates will be posted as progress is made, until the matter is resolved.
We apologize for the inconvenience. Our team is working to have the Send Test option fully functioning as quickly as possible. If you have questions or concerns, please contact our support team.
System Updates URL https://urlme.us/C4E6E
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