System Update: October 26, 2023
Subject: 10-DLC and TF Messaging Delays
Our upstream partners identified an issue with an industry partner causing delays in SMS and MMS deliveries. Relevant teams are engaged with our partner on the issue at this time.
We will provide updates on the status of this incident as we receive them.
Please contact our support team if you have any questions.
-- UPDATE -- 10/26/2023 5:31pm PT
Upstream partners have deployed mitigation efforts, and are observing that delays have subsided. They are currently monitoring for stability.
Please contact our support team if you have any questions.
-- RESOLVED -- 10/26/2023 6:37pm PT
Upstream partners have confirmed stability and are considering this issue resolved.
Please contact our support team if you have any questions.
System Updates URL https://urlme.us/C4E6E
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