System Update: October 10, 2023

Subject: 10-DLC Messaging Incident

Our upstream partners identified an industry wide 10-DLC Messaging Incident. 

The source of this incident as an industry condition not exclusive to Bandwidth. We are engaged with the industry supplier and working to implement a solution.  

We will provide updates on the status of this incident as we receive them.

Please contact our support team if you have any questions. 

-- RESOLVED -- 10/10/2023 1:11 pm PT

Our upstream partners have resolved this issue. 

Please reach out to support if you continue to experience issues with sending on 10-DLCs.

System Updates URL https://urlme.us/C4E6E 

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