System Update: May 27, 2022
Subject: Toll-Free Outbound MMS Delays to T-Mobile
We have received a notice from our upstream provider that they are reporting possible delays in Toll-Free MMS delivery to T-Mobile handsets, and our queries confirm the possible latency. Relevant teams are engaged with all parties and we'll provide updates as they become available.
If you have any questions, please contact support.
--UPDATE--05/27/2022 11:57 AM PT
Our upstream partners have observed message delays have shrunk but are still intermittent and affecting some deliveries.
We will continue to monitor this situation and provide updates through resolution. If you have any questions, please contact support.
--RESOLVED--05/27/2022 2:25 PM PT
Our upstream partners have confirmed stability with toll-free numbers delivering MMS messages to T-Mobile handsets and this incident is considered resolved.
System Updates URL https://urlme.us/C4E6E
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