System Update: June 4, 2024

Subject: MMS Message Latency

Our upstream partners have identified an issue with MMS message delivery. You may experience delays with inbound and outbound MMS messages on Shortcodes. Engineers are working to restore normal delivery speeds as soon as possible.

Updates to follow as soon as they are available. 

Please contact support if you have any additional questions or concerns. 

-- UPDATE -- 6/4/2024 12:56pm PT

Engineers are still working to restore normal delivery speeds. We will continue to update you until this issue is resolved.

Updates to follow as more information becomes available.

 Please contact support if you have any additional questions or concerns. 

-- UPDATE -- 6/4/2024 2:13pm PT

Engineers are still working to restore normal delivery speeds. We will continue to update you until this issue is resolved.

Updates to follow as more information becomes available.

 Please contact support if you have any additional questions or concerns.

-- UPDATE -- 6/4/2024 4:08pm PT

Engineers are still working to restore normal delivery speeds. We will continue to update you until this issue is resolved.

Updates to follow as more information becomes available.

 Please contact support if you have any additional questions or concerns. 

-- RESOLVED -- 6/4/2024 6:04pm PT

Upstream partners confirmed that optimal delivery performance of MT DLRs and ACKs has been fully restored. All DLRs and ACKs have been delivered to impacted consumers. 

 Please contact support if you have any additional questions or concerns.

System Updates URL https://urlme.us/C4E6E 

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