System Update: December 15, 2023
Subject: Toll Free Message Code MMS Delays
Upstream partners have identified an off network incident with an industry partner which is causing Toll Free delivery delays for Inbound and Outbound MMS messages. Teams are actively working with this partner to restore expected delivery times.
We will provide updates as more information is received.
Please contact support if you have any questions of concerns.
-- UPDATE -- 12/15/2023 4:10pm PT
Upstream partners are observing expected delivery times and will continue to monitor.
We will continue to provide updates until this issue is resolved.
Please contact our support team if you have any questions.
-- RESOLVED -- 12/16/2023 3:58pm PT
Upstream partners determined that this issue has been resolved.
Please contact our support team if you have any questions.
System Updates URL https://urlme.us/C4E6E
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