System Issue: March 21, 2025

Subject: System Incident - Mobile Campaign Anomalies Reported

Please be advised that we have received several reports of mobile campaigns disappearing from their respective user accounts.  As a result, users may see an "Invalid Message" when attempting to send a text broadcast, or "No Keyword Found" on kiosk submissions tied to the mobile campaign.

Our engineers are engaged and have been able to identify and restore most of the affected campaigns, however, we are still searching for a root cause. If you are experiencing issues or are unable to locate your mobile campaign in your account, please reach out to our support team for further assistance.

Should you have any additional questions or issues, please email us and someone from our team will respond in a timely manner.   

System Updates URL https://urlme.us/C4E6E 

Save it as a desktop icon on your mobile device for easy access to updates, the reseller knowledge base, and the reseller ticketing portal.