System Update: March 21, 2022


Subject: MMS & SMS Delivery and Reporting Delays on the T-Mobile Network

 


Our upstream partners have notified us that the T-Mobile network is currently experiencing delays in the MMS & SMS messaging as well as DLRs. We are monitoring the situation and will provide updates as this issue is being resolved.  


If you have any questions, please contact support.



--UPDATE--3/22/2022 5:13am PT
Our upstream partners have confirmed that SMS and MMS messages for T-Mobile appear to sending out as expected, however there are still delays with DLRs (delivery reports).  

If you have any questions or concerns, please contact support. 
 




--UPDATE--3/22/2022 11:01am PT


Our upstream partners continue to monitor the situation effecting T-Mobile deliveries and DRLs. Due to the ongoing issue, T-Mobile has "brought down a single site for maintenance until 12pm PT and is operating at half capacity. As a result of the degraded performance, latency for messaging traffic towards T-Mobile Destinations should be expected." Latency is also expected in regards to DLRs. 


We will continue to monitor this situation and provide updates through resolution. If you have any questions, please contact support. 




--RESOLVED--3/23/2022 2:53am PT

Our upstream partners have confirmed that the issue effecting T-Mobile deliveries and DRLs has been resolved. All services are operating as expected.

If you have any questions, please contact support.






System Updates URL https://urlme.us/C4E6E 

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