Mobile Tools

What's the Difference between ~redeem~ and ~share~?
By default, when using ~share~ in a text, the system issues contacts a coupon the same way it does with ~redeem~.  However, instead of the link opening ...
Wed, 12 Apr, 2023 at 11:30 AM
What should the kiosk offline settings be set to?
Ultimately the kiosk offline settings should make sense for the business and what is reasonable for customers to expect a text message.  In general these a...
Wed, 12 Apr, 2023 at 11:33 AM
How do I customize the Waitlist Confirmation Page verbiage?
The verbiage of the Waitlist Confirmation Page is dependent on kiosk button page messages and the waitlist settings themselves.  A) "...
Wed, 12 Apr, 2023 at 11:35 AM
How do I activate the Mobile Wallet feature?
In order to activate the Mobile Wallet feature follow the steps below:  Step 1.  Go to Client Admin Step 2.  Click the Edit button for the account...
Wed, 12 Apr, 2023 at 11:38 AM
Why won't my image/file upload?
When an image/gif/video isn't uploading there are a couple of things to check to ensure the file uploads properly:  Q - Is the image in the correct ...
Mon, 12 Aug, 2024 at 7:36 AM
How do I un-redeem a coupon?
The ability to un-redeem a reward can only be done through a Kiosk Check-In Manager. If this feature isn't active, it will need to be created in order t...
Wed, 12 Apr, 2023 at 11:42 AM
Can I reuse a coupon?
In general, we do NOT recommend reusing coupons due to complications, inconsistencies, and complaints arise when previously issued coupons are revised and r...
Wed, 12 Apr, 2023 at 11:44 AM
Why is there a period (.) in my text message where a coupon should be?
It's important to understand the difference between using ~coupon~ and ~redeem~ in a text message.  When using ~coupon~ the system will insert one o...
Thu, 13 Apr, 2023 at 11:03 AM
My Font Size on the Kiosk is too Small after Redeeming Coupon.
When redeeming an offer on the kiosk, the system will pull in the "coupon description" created in the mobile coupon itself on the confirmation scr...
Thu, 13 Apr, 2023 at 11:05 AM
How can I retest my number on the kiosk when I have already opted in?
Good news! Using the Clear Number button in the Digital Kiosk Wizard allows a mobile number to behave as if it were new in the system once again. This can b...
Thu, 13 Apr, 2023 at 11:06 AM