, 

This workshop centers on answering some of the most common questions received about Toll Free and 10 Digit Long Codes, including benefits, how to order a new, how to fill out the corresponding verification forms and the latest in carrier updates. 

Note: The workshop updates are as of February 17, 2022. As carriers come up with new deadlines we will continue to post this information. 

Agenda:

• Latest Updates from Carriers

• Benefits of Toll-Free/ 10 DLC

• Order a Messaging Code

• Assign a Messaging Code

• Verification Form Process

• Creating a Catch All

• Remove a Messaging Code

• Best Practices for Clients

• Q&A

Slide Images are listed below in presentation order. 

PowerPoint and PDF versions of the presentation are attached to this article.

Effective 8/11/2023, PDF Submissions with attached CTAs will no longer be accepted. All Toll Free Verification Forms must be submitted through our New Webform.

https://mpage.info/TFVerificationForm

Effective 8/11/2023, PDF Submissions with attached CTAs will no longer be accepted. All Toll Free Verification Forms must be submitted through our New Webform.

https://mpage.info/TFVerificationForm

QUESTION: Do you recommend we create 'generic' call to action png/jpeg files and use those on Verification Forms?

• I think creating a generic CTA graphic is a great way to minimize any delays in getting these forms submitted

QUESTION: Why not use an existing campaign to capture the incoming?

• You can use an existing campaign so long as the code is attached to it. That's an option as well but not the best approach if you want to set an auto-response message to the catch all.

   If you want greater control over the AUTO-RESPONSE, a distinct catch all campaign is better.

QUESTION: Will carriers have fees for toll free campaigns?

• As of yet, there are no additional fees for Toll Free campaigns. Should this change in the future, we will let you know.