Porting a number simply refers to the process of taking an existing active business phone number (Local or Toll-Free) from the current provider and transfer...

Unfortunately mobile numbers cannot be used as 10 Digit Long Codes for business texting purposes. Only non-wireless business phone numbers may be text enabl...

NO.  Each business is required to have their own 10-DLC or Toll-Free number. When submitting a request for a 10-DLC or Toll Free number the purpose of the n...

Starting in mid-2021, shared short codes will start to phase out and every business will be required to have their own dedicated business-texting phone numb...

It is best practice to notify all contacts when a messaging code changes. In the message simply indicate that the messaging code will change and let contact...

MMS is supported on 10-DLCs and Toll-Free #s but its important to note some of the inconsistencies with MMS delivery between short codes & 10-DLC / Toll...

If the messaging code is no longer in use, it is recommended that the number be removed (not repurposed). In order to remove the number there are four steps...

If the TF# or 10-DLC was submitted for verification, but never used to send messages, it should not be repurposed for another account. We advise provisionin...

No.  A messaging code, whether provisioned or ported, can only be used to send texts from one system at a time. 

To assign a messaging code to an account, follow the steps below:  1. Log into the Master Account and Go to Client Admin. 2. Locate and click the ed...