Mobile Tools

Can we use a QR code as a check in?
Unfortunately our system does not support that functionality at this time.  Alternatively, we recommend using the Kiosk Check-in Manager so that employe...
Fri, 8 May, 2020 at 4:06 PM
If I change the expiration date, can I reissue the coupon again?
If the coupon was sent out with a specific expiration date that has already passed (ex 2/14/2019), changing that date will change the expiration date for al...
Wed, 8 Jul, 2020 at 11:34 AM
What do I do when my kiosk app says it's waiting for assignment?
The second step in pairing a tablet to an account is using the account to tell the app which kiosk to display. Your kiosk app is simply waiting for you to...
Thu, 23 Jul, 2020 at 8:42 AM
Which file sizes & formats are needed to upload MMS Content?
ALL MMS content files sizes should be below 500kb: Single images should be .jpg format, at least 640x480 Ringtone (aka audio files) should be .mp3 forma...
Thu, 10 Sep, 2020 at 2:54 PM
How do I stop mobile coupons and webpages from asking iPhone users to save the links?
Depending on how you are using a mobile coupon or a mobile webpage, you may or may not want contacts to be prompted to save the URL as an icon on the device...
Wed, 24 Feb, 2021 at 8:39 AM
How do the kiosk app options compare?
Choosing how to display a kiosk design on a device is a matter of necessity and personal choice. In terms of programming and signal demands the online and o...
Mon, 20 Dec, 2021 at 12:19 PM
Can I use the Touchless Check In Feature on the Offline App
The Touchless Check-In Feature is currently ONLY available for accounts using an online app to display the digital kiosk. It's important to keep in mi...
Fri, 17 Sep, 2021 at 10:53 AM
Will turning Auto-Engage back on send out past messages?
No. The Auto-Engage feature does NOT retroactively send out messages once reactivated.  Once it is turned back on, the only contacts that will receive A...
Mon, 20 Dec, 2021 at 2:46 PM
What does "Please enter Kiosk ID" mean?
For tablets using the Android Web App or Android Offline App If the tablet is displaying a prompt like the one above, asking to enter a Kiosk ID...
Fri, 17 Sep, 2021 at 10:54 AM
How do I get the email address in the Coupon Widget to work?
In order to make the email address actionable within the coupon widget's social icons the data entered into the field provided needs to be formatted in ...
Mon, 20 Dec, 2021 at 2:54 PM