There are several different options when adding credits to an account, which option to choose will be primarily based on whether the credits are going to be charged or not.
If the credits need to billed either immediately or in the future, then use the billing documents in the system to create an item and go through the billing system to process the credits.
To simply add credits to the account without going through the billing system, follow the steps below:
Step 1.
Log into the Master Account and select the Client Admin
Step 2.
Click the EDIT button on the account (not the ID number) where you will be brought into the account profile and preferences.
Step 3.
Go the Message Credit Overview Section.
Step 4.
Click either One time credits or recurring credits to manually add credits to the account.
