New Experience: November 25, 2024

Subject: NEW Message Composer Experience Expanded to Inbox, Interactive Messages, and Random Winner Selector

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In May 2023 we released the new blast composer, and since then our team has been working to update the standard composer across the system. 

As of today, we've launched this new composer to replace the standard composer in the MESSAGE INBOX, the Interactive Message Tab of MOBILE CAMPAIGNS, and the optional one time message to winners of the RANDOM WINNER SELECTOR.

Message Inbox - 

Mobile Campaign Interactive Messages - 

The same advanced message options for Mobile Campaigns are available on the updated composer, however some changes have been made. 

Message Templates - 

The newly added Message Template option of the Broadcast Composer is now available within the Campaign Composer.

Campaign Loyalty Progress - 

When ~ls~ or ~lsr~ is added to a campaign message a red warning symbol will appear on the Message Personalization icon, indicating a required action. This is where the loyalty points campaign dropdown menu has moved. 

Random Winner Selector - 

Unlike the Message Inbox and Campaign Interactive Messages, the new addition to the RANDOM WINNER SELECTOR is found by clicking the hyper-linked mobile number of the selected winner. 

We're excited about this expansion and look forward to implementing this updated tool on more features of the system. 

Please reach out to support if you have any questions or concerns.