New Tool: September 20, 2024

Subject: NEW - Mobile Summary Delete Failures

Users can now easily delete contacts that have had message delivery failures. Each sub-category of message failures is clickable and will produce a list of the top 100 records with the total count of failures per mobile number. Users can select individual mobile numbers, or select ALL to easily delete each selected (100) contacts from the account. 

This feature will soon be updated with the ability to Save selected contacts to a target list for retargeting via text - a common use - case when messages fail inadvertently due to false/positive spam filtering.